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PROTOCOLS FOR OUR CLIENTS
- You will find hydroalcoholic gel dispensers in the common areas.
- Wherever possible, card payment is recommended.
- The POS will be disinfected regularly
PROTOCOLS FOR OUR EMPLOYEES
- All our staff are aware of the new health and safety guidelines.
- Our staff will wear masks at all times
- The team will check their body temperature on a daily basis
- Maintain at least 1.5 m distance to any colleague
- Regular monitoring of the state of health of the workers
PROTOCOLS IN OUR FACILITIES
- All facilities are disinfected on a daily basis.
- You will find dispensers of approved hydroalcoholic gel, which must be used in many areas of our establishments.
- Protective screens in the customer service area.
- Use of the lift is limited to one person or a maximum of 2 people sharing a room.
- Room keys are disinfected before they are handed over.
- Towels and bed linen are washed at high temperature.
- Gel and masks are available to our guests.
- Remote controls are disinfected daily.
- open or pedal bins with inner bag
- Regular cleaning of ventilation filters
CATERING PROTOCOLS
- Food protocols have been adapted in terms of reception, storage, preparation and presentation of food.
- Adequate seating and separation between tables to ensure a safe distance, as well as the determination of access, exit and circulations to minimise the crossing of people.
- Provision of hydroalcoholic gel at the access to the restaurant areas, and the obligation for customers to wear a mask until they reach their assigned table.
- Provision of adequate means of protection and use of masks by Hotel staff.